SAIT’s services portfolio ensures that your solution stays optimized under all circumstances

SAIT has a trained and experienced service team available that offers an ongoing support after the installation of your solution.

We assist for example our customer during the maintenance phase, either via remote or on site monitoring.

As such clients can choose, based on their needs, between different types of maintenance contracts, and where needed SAIT discusses with the client a custom made service agreement.

To secure the best possible return on hardware and software investments and protect revenues, it is important for our customers to have access to an efficient and flexible support organization.
Increased complexity and growing networks increase pressure on our customers to build up competence and skills that can quickly identify faults and enable fast recovery.

As the competitive landscape grows, securing overall system performance is essential to maintain customer satisfaction. It is important to take steps to limit the risk of incidents taking place through fault prevention and planning, and when incidents do occur, ensure that downtime is as short as possible.

Overall, a reliable support agreement is an investment towards minimizing risks of unexpected network failures as well as taking control of capital and operational expenditure in a comprehensive way. A combination of preventive planning together with fast efficient response will help maintain network performance on a high level.